Applicant
Get Started
At this point, you should have received a packet from CIV Team instructing you to visit www.dodmets.com to complete your medical and optometric requirements for the Department of Defense Medical Examination Review Board (DoDMERB).
DoDMETS specifically handles the tracking and completion of your medical requirements.
CIV Team and this website do not make "Qualified/Disqualified" decisions as they relate to your application. To complete the medical requirements, you must login to the site from the Applicant Login. If you are having trouble logging in to the site, please click here and someone will assist you.
Medical Exam FAQ
Q: Do I need to go to the Doctor assigned to me on my appointment card?
A: Yes. It is imperative that you go to the Doctor assigned to you by CIV Team. CIV Team is the only one that can authorize you to go to a different facility. Failure to do this may cause you to be responsible for the payment of the medical exam.
Q: Am I responsible for payment of the medical exam?
A: No. CIV Team has contracted with local physicians in all 50 States to provide the required medical and optometric examinations. If your assigned Doctor asks for payment or authorization to do testing beyond the required physical, please call CIV Team -immediately at (215) 587-9600.
Q: What should I do if I cannot login?
A: If you are having trouble logging in, please contact CIV Team at (215) 587-9600 and someone will assist you.
Q: Can I start completing my medical requirements if I have not yet received a packet?
A: No. Unfortunately you must wait until you receive your medical packet from CIV Team.
Applicant Support Contacts
Cancel or Reschedule Appointments
If you have to cancel or reschedule an appointment, please reschedule with your assigned provider and then contact CIV Team by dialing (215) 587-9600
Missing Medical Information
If you received a call regarding missing medical information, please contact CIV Team at (215) 587-9600 and ask for the representative who contacted you. You may also e-mail your corrections to info@civteam.com. If you are e-mailing, please include your full name and last 4 digits of your SSN.
Provider
How To Begin
To get started, please login using the Provider Login.
- USER NAME – your current vendor number (6 digits)
- PASSWORD – your business zip code
If you should run into any questions or concerns during this process, our contact information is below.
We are available Monday through Friday 8:30 AM to 6 PM EST.
E-mail: info@civteam.com. Phone: 1 (800) 966-9790
Provider Support Contacts
If you have any questions, please feel free to call CIV Team at (215) 587-9600 or email CIV Team Staff at info@civteam.com.
Administrator
What is my role?
As a Detachment Officer, you have the responsibility of assisting ROTC applicants as they go through their medical qualification. DoDMERB has contracted CIV Team to provide medical facilities across the country for the purpose of examining your applicants.
- Request physical examinations for ROTC applicants.
- Assist ROTC applicants in scheduling their appointments. It is imperative that applicants go to their assigned medical facility.
- Direct the applicant to www.dodmets.com to complete their medical history.
- Follow-up with applicants to ensure they have complete their examinations.
Officer FAQ
Q: When should my applicants go for their medical exams?
A: Applicants should only go to a provider for their medical exam after they have been approved by DoDMERB and have received a packet from CIV Team with their assigned provider. If applicants are sent for their exams before approval or receipt of their CIV Team packet, the applicant may be responsible for payment of the exam.
Q: Where should I send my applicants for their medical examination?
A: It is imperative that applicants go to the provider they have been assigned to by CIV Team. Failure to go to the assigned provider may cause the applicant to be responsible for payment of the exam. CIV Team will not reimburse applicants who visit a provider that was not assigned.
In many cases, the provider that you are used to sending your applicants to may have been removed from CIV Team’s approved provider list for various reasons. Therefore, it is important that each applicant goes to the facility they are assigned.
Download the Detachment Officer Manual.
Detachment Support Contacts
If you have any questions, please feel free to call CIV Team at (215) 587-9600 or email CIV Team Staff at info@civteam.com.
